Privacy Notice

Updated September 2025

At Digital Dexterity Solutions ("Digital Dexterity," "we," "us," or "our"), protecting your personal data and respecting your privacy is fundamental to our mission. We process your information in full compliance with all current global data protection regulations, including GDPR, CCPA, and the Indian DPDP Act, as well as the commitments outlined in this Privacy Notice.

This Privacy Notice describes how we collect, use, disclose, and safeguard your personal data when you:

Our goal is to foster trust and transparency, so you feel confident that your business and personal data are handled with the utmost care and professionalism, now and at every stage of your digital journey with Digital Dexterity Solutions.

Definitions

Under this Privacy Notice:

Personal Data We Collect

We may collect your personal data when you:

Personal Data You Provide to Us Directly

We may collect information provided by you directly, including from your contacts with us, including through our webpage (such as via our web chat functions) and on social media; and from your use of our services. This information may include your first and last name, email address, username, phone number, country of residence, company name, payment information, profile picture and any other information provided by you.

We may also collect information provided by you in the course of evaluating or engaging you for employment or other positions. This information may include your first and last name, email address, CV, resume, cover letter and any other information provided by you.

Personal Data We Collect through Automated Data Collection Technologies

We may collect information using Automated Data Collection Technologies from your use of our Website and products. This information may include your IP Address, Log Files, Referrer URL, Browser Information, Device Information, and Data and Time of user request, cookies, information reflecting how you searched, browsed, and were directed to the Website, including mouse movement, click, touch, scroll, and keystroke activity, and any other information provided by your use of our Website and products, as further explained in the "Use of Cookies and Other Tracking Technologies" section below.

Personal Data We Obtain from Third Parties

We may collect information from third party sources such as lead generation companies, data sellers, advertising partners, and Service Providers. This information may include your first and last name, email address, phone number, company name, job title, and country, and other information.

Personal Data we Process on Behalf of our Customers

We may also receive and process personal data on behalf of our customers in connection with their use of our products and services. For example, we may access personal data when we troubleshoot our products and services that are already in use by our customers. When this happens, our customer acts as the controller and their privacy notice applies to the personal data, not ours. As processor, we process this personal data pursuant to our contract with our customer.

How We Use Your Personal Data

We may use your personal data:

Data Sharing

Personal data may be disclosed to third parties in the following circumstances.

Processors, Service Providers and other companies that work with or on behalf of Digital Dexterity Solutions

Personal data may be disclosed to processors or service providers who act on our behalf in order to process personal data in accordance with the purposes outlined above. This includes the following categories of service providers:

Data access by processors or service providers is protected under our contracts with these entities, which limit the processing purposes. The agreement obliges the service providers to process your personal data only on our behalf and upon our instruction. They are prohibited to pass on your personal data to other parties without permission, unless this is required by law.

Please note that such processors include our web chat service provider(s). By using web chat functionality to communicate with us, you consent to our use of web chat service providers.

We may also share data with entities that are controllers, such as advertising partners, data sellers, and similar companies, in accordance with the "Use of Cookies and Other Tracking Technologies" Section below and other sections of this Privacy Notice.

Sale of Business

If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events. In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal data in connection with the foregoing events.

Legal Purposes

We may share your personal data with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if we have a good faith belief that the law requires it, such as in response to a search warrant, subpoena, or other legally valid inquiry, order, or process. We may also disclose information to assist us in collecting a debt, or as necessary to exercise our legal rights or defend claims brought against us.

With Your Consent

We may share your personal data where you have provided your consent to us sharing or transferring your personal data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality).

Your Rights

Depending on the circumstances, you may be entitled to exercise some or all of the following rights:

Further, you may be entitled to object, out of grounds relating to your particular situation, at any time to processing of personal data concerning you, including object to direct marketing and automated individual decision-making including profiling. In this case, please provide us with information about your particular situation. After the assessment of the facts presented by you we will either stop processing your personal data or present you our compelling legitimate grounds for an ongoing processing.

You can exercise your rights by submitting a request here. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfill your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

Legal Basis

Where applicable under the DPDP Act, GDPR and other similar laws, the legal basis for our collection and use of your personal data may include any of the following:

Data Storage and Transfers

Where applicable under the DPDP Act, GDPR and other similar laws, we have implemented appropriate cross-border transfer mechanisms when transferring your personal data to a country outside of your home jurisdiction, including, where relevant, the EU Standard Contractual Clauses and the UK International Data Transfer Agreement.

Interaction with Third Parties

We may link to or otherwise enable you to interact with a third party Website, mobile software applications and products or services that are not owned or controlled by us (each a "Third Party Service"). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect personal data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.

Data Retention

We retain your personal data as long as reasonably necessary for the respective purpose. In determining the period in which to retain or dispose of your personal data, we consider the following criteria: the type and sensitivity of the personal data, the context and purpose of collecting the information, whether or not data is necessary to retain longer than for the purposes it was collected or otherwise processed, and the terms of any contract we have entered into with you. Digital Dexterity Solutions may additionally delete your personal data in response to a valid data subject request, as described below.

Security of Your Information

We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of your personal data in our custody and control. No data, on the Internet or otherwise, can be guaranteed to be 100% secure. While we strive to protect your information from unauthorized access, use, or disclosure, Digital Dexterity Solutions cannot and does not ensure or warrant the security of your personal data.

Children's Privacy

Digital Dexterity Solutions does not knowingly collect or process personal data from children under the age of 13. The Website is not directed at children under the age of 13. In the event that we learn that we have collected personal data of a child under the age of 13 without parental consent, we will promptly take steps to delete that information. If you believe that we may have collected personal data from a child under 13, please contact us using the contact details outlined in this policy.

No Processing for Automated Individual Decision-Making Including Profiling

We do not knowingly collect or process personal data for automated individual decision-making including profiling.

Use of Cookies and Other Tracking Technologies

If your browser is configured to accept cookies, we may collect your information passively using "cookies" and other tracking technologies ("Tracking Technologies").

Cookies

"Cookies" are small text files that can be placed on your computer or mobile device in order to identify your Web browser and the activities of your computer on the Digital Dexterity Solutions Service and other Websites.

We use cookies to personalize your experience on the Digital Dexterity Solutions Website (such as dynamically generating content on webpages specifically designed for you), to assist you in using the Digital Dexterity Solutions Service (such as saving time by not having to reenter your name each time you use the Digital Dexterity Solutions Service), to allow us to statistically monitor how you are using the Digital Dexterity Solutions Service so that we can improve our offerings, and to target certain advertisements to your browser which may be of interest to you or to determine the popularity of certain content. By using cookies and page tags together, we are able to improve the Digital Dexterity Solutions Service and measure the effectiveness of our advertising and marketing campaigns.

Page Tags

"Page tags," also known as web beacons or gif tags, are a web technology used to help track Website or email usage information, such as how many times a specific page or email has been viewed. Page tags are invisible to you, and any portion of the Digital Dexterity Solutions Service, including advertisements, or email sent on our behalf, may contain page tags.

Do I Have to Accept Them?

You do not have to accept Tracking Technologies to use the Digital Dexterity Solutions Website or services. If you reject Tracking Technologies, certain features or resources of the Digital Dexterity Solutions Website may not work properly or at all and you may have a degraded experience.

Although most browsers are initially set to accept cookies, you can change your browser settings to notify you when you receive a cookie or to reject cookies generally. To learn more about how to control privacy settings and cookie management, click the link for your browser below:

To learn more about cookies; how to control, disable or delete them, please visit http://www.aboutcookies.org. Some third party advertising networks, like Google, allow you to opt out of or customize preferences associated with your internet browsing. For more information on how Google lets you customize these preferences, see their documentation.

Tracking Technologies fall into one of these four categories:

You are able to see the specific Tracking Technologies we use and exercise choices about the types of cookies and other technologies you want to accept by selecting the "Manage Cookie Preferences" section of our website.

Log Files

We collect non-personal data through our Internet log files, which record data such as browser types, domain names, and other anonymous statistical data involving the use of the Digital Dexterity Solutions services. This information may be used to analyze trends, to administer the Digital Dexterity Solutions services, to monitor the use of the Digital Dexterity Solutions services, and to gather general demographic information. We may link this information to personal data for these and other purposes such as personalizing your experience on the Digital Dexterity Solutions services and evaluating the Digital Dexterity Solutions Services in general.

Do Not Track (DNT) Settings

We do not currently respond or take any action with respect to web browser "do not track" signals. We provide consumers the ability to exercise choice regarding the collection of personally identifiable information about an individual consumer's online activities over time and across third-party web sites or online services.

Data Subject Rights

Your Data Privacy Rights

You may be entitled to exercise some or all of the following rights under the UK/EU GDPR, India's DPDP Act, the CCPA, and other applicable laws:

To exercise any of these rights, please follow the guidance in our Privacy Policy or contact us using the information provided therein.

Exercise Your Rights

You can exercise your rights by submitting a request here or modifying your cookie preferences here.

We are committed to responding to all verifiable data subject or consumer requests in accordance with applicable privacy laws:

In all cases, we will confirm receipt of your request, outline the verification and processing steps, and keep you informed throughout the process. If we are unable to comply with your request, we will provide a written explanation of the reasons for our refusal and inform you of your right to complain to the appropriate authority or protection board, as stipulated by applicable law.

Updates to this Policy

We may update this Privacy Notice from time to time. If we modify our Privacy Notice, we will post the revised version here, with an updated revision date. You may visit these pages periodically to be aware of and review any such revisions. If we make material changes to our Privacy Notice, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our Website or sending you a direct notification.

Contact Us

Please feel free to contact us at any time if you have any questions or comments about this Privacy Notice.

Contact our Data Protection Officer at: contact@digitaldexteritysolutions.com

Last updated: September 2025